SecureMailFlow Management

SecureMailFlow Management

[SecureMailFlow|SpamTitan] How long are the links in the report valid?
The links in the reports are valid for 7 days.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] If an outbound mail is marked as Spam, will it be visible in the Quarantine Digest.
No. Outbound emails are not visible in digest to prevent end-users from misuse of the corporate email system. The threshold for outgoing mail being quaranti...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Does the solution support DMarc?
Yes. SpamTitan supports DMarc.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Can I trigger the alert as soon as the mail is blocked as then they can allow the mail as soon as it is blocked if it is authentic
This feature is not available in SpamTitan.  Daily quarantine mail digest or login to the portal to check for quarantined mail. Refer Tutorial Video: How...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Are users allowed to delete any mails from the Quarantine? No the delete option from the digest report has been disabled.
No the delete option from the digest report has been disabled.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Why is the email release link disabled in the quarantine report?
The SpamTitan quarantine report directly allows you to release some emails from quarantine if they were marked as spam as per SpamTitan standards. However, ...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How to enable user level quarantine report?
Symptoms The quarantine report is not generated for a particular user in the domain but is generated for the other users in the domain. Solution En...
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Will the end users will be allowed to release all the mails in the Quarantine disgest report.
No. Users will be able to release only mail marked as Spam. They cannot release other mail as they pose a hazard to the device's security.
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] How is the scoring done?& how to interpret it?
In the quarantine section Click on the mail Click on the View Message tab Click on Show all headers. The spam score and rules applied will be visible
Mon, 9 Jan, 2023 at 8:20 PM
[SecureMailFlow|SpamTitan] Incoming mails blocked in RBL check
Problem: ip blocked in RBL check (for Inbound mail) Symptoms  Incoming mail from a particular domain is not received The sender could get a delivery ...
Mon, 9 Jan, 2023 at 8:20 PM